VOIP & Telecommunications

VoIP Telecoms is a leading provider of telecommunications services to the government and public sectors.
With a VoIP solution your phone services will operate with your IT environment to give your business access to features that are not available with a traditional telephone system.

What is VOIP ?

VoIP and IP telephony are becoming increasingly popular with large corporations and consumers alike. For many people, Internet Protocol (IP) is more than just a way to transport data, it's also a tool that simplifies and streamlines a wide range of business applications. Telephony is the most obvious example. VoIP—or voice over IP—is also the foundation for more advanced unified communications applications—including Web and video conferencing—that can transform the way you do business.

VoIP has a lot of advantages over the traditional phone system. The main reason for which people are so massively turning to VoIP technology is the cost. VoIP is said to be cheap, but most people use it for free. Yes, if you have a computer with a microphone and speakers, and a good Internet connection, you can communicate using VoIP for free. This can also be possible with your mobile and home phone.

What is VoIP: Useful Terms

Understanding the terms is a first step toward learning the potential of this technology:
• VoIP refers to a way to carry phone calls over an IP data network, whether on the Internet or your own internal network. A primary attraction of VoIP is its ability to help reduce expenses because telephone calls travel over the data network rather than the phone company's network.

• IP telephony encompasses the full suite of VoIP enabled services including the interconnection of phones for communications; related services such as billing and dialing plans; and basic features such as conferencing, transfer, forward, and hold. These services might previously have been provided by a PBX.

• IP communications includes business applications that enhance communications to enable features such as unified messaging, integrated contact centers, and rich-media conferencing with voice, data, and video.

• Unified communications takes IP communications a step further by using such technologies as Session Initiation Protocol (SIP) and presence along with mobility solutions to unify and simply all forms of communications, independent of location, time, or device.

PBX , IP PBX System

• Call Transferring btween employees (even to external numbers)
• Voicemail for individual users and General Mailboxes for Departments
• Voicemail to Email : you can listen to emails on your computer or smartphone
• Call Queuing for better customer interaction
• Take advantage of the cost savings with SIP Trunking (VoIP)
• Find Me / Follow Me
• Media management functions (record, play, generate tone, etc.).
• Call recording and monitoring functions.

IP PBX system Connect Anywhere

The major benefit that VoIP technology has provided to business is the ability to use the internet to eliminate physical distance. You can take advantage of this with a Hosted PBX for your business, and connect to your office phone systems and employees from anywhere and almost any device that has a stable internet connection available. At the office, you can be reached via your desk phone. If you leave the office, that same number or extension can reach you on your mobile phone. When you get home, you can be reached on that desktop or laptop. Its the ultimate in mobility