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What kinds of communication tools does your business utilize on a daily basis? Chances are that your communication infrastructure can benefit from some of the latest and greatest solutions on the market. Communication is one aspect of your business that you definitely do not want to skimp on, as failing to implement the proper tools can bleed into other aspects of your organization, including operations and, in return, your bottom line. Here are three technology solutions that all small businesses should implement for their communication infrastructures. Email & Instant Messaging We know what you’re thinking—obviously a business needs email to communicate properly both internally with its team and externally with clients and vendors. However, we urge you to reconsider the way that your email solution is currently set up. Do you host it yourself on-premises? Is it properly secured? Can you access your work email on any approved device? Are you able to access it through the cloud? These are important questions to ask for the sake of productivity and efficiency. We at Netcotech recommend that you work with us to set up a cloud-hosted email solution so that your business can focus on maintaining operations rather than managing an email...

Back in June, Microsoft applied an update to the Microsoft 365 version of their Outlook email platform, adding various features—including one that allows users to run a native poll through their email. Let’s go over how it works so that you can take advantage of this useful utility.

Gmail is a popular option for businesses seeking to use email, one of the business world’s most popular solutions, seeing as it has a 33.7 percent market share. Many of these businesses may have found that they spend more time using Gmail than they would prefer. Fortunately, if this time is spent repeatedly writing the same message, there is a solution: Gmail templates.

Email is one of the most common communication tools used by businesses, but not all options are as good as others. For this week’s tip, we’re recommending that you embrace hosted email in your own operations. Here’s why.

Your business email is a very useful tool, if used properly. Unfortunately, there are plenty of ways that your email can also serve as a major time sink. For this week’s tip, we wanted to explore a few ways to help keep email useful, rather than distracting and stressful.

A quick Google search for “the most important thing for a company to be successful” kicks back a huge number of results - with answers ranging from “effective team management” to “sales skills” to “good decision making” to “strong relationships.” What do the vast majority of these answers have in common? They all rely on effective communications skills. Considering this, it seems prudent to encourage the kind of communication that nurtures success.

Email is almost certainly the most well-known solution that your business uses, so most users probably feel as though they have a pretty good handle on it. However, many of them are probably making things more difficult for themselves - and taking more time than they need to on it. This week, we’ll go over some easy tips to make your use of email more efficient.

Phishing has been gaining notoriety in cybersecurity circles, as it has been used quite successfully in a variety of business infiltrations and data breaches. Many of the more well-known cyberattacks of the last few years were enabled by phishing. In order to protect your business’ interests, you and your team need to be able to identify these social engineering attempts. We’ll go over a few ways to do so for this week’s tip.

Every business has to have some form of communication so they can interact with their customers and support the transactions that they make. Today, we’ll take a look at several communications options that the modern business has to improve its organizational communications.

The business world depends on communication to function efficiently. In fact, you might say it’s grown to be little too connected, to the point where it’s considered odd or rude to not receive a reply back soon after sending an email. Even though it’s important to take a break every so often to maintain your sanity, it’s also important to maintain contact with important clients or customers when you are away from your workstation. This is where the out of office message comes into play. We’ll walk you through how to set up your message in Gmail.

Studies have shown that email still has a safe place in the business world, with an estimated 124.5 billion business emails sent and received each day. However, are the emails that your business is actually receiving safe? If you aren’t adopting the following practices in your daily business operations, they probably aren’t.

Ready or not, the season of giving is here, and that means it’s gift card season. These can seem to be the perfect gift for coworkers and employees… which is why everyone will need to be wary of a particular business email compromise scam that has seen an uptick this year.

Email is commonplace in offices all over the world, but it can be difficult to keep all of the information sent your way organized. Users of Microsoft Outlook 2016 will find that the program has many tools to take advantage of for improved communications and organization. This week’s tip will explore some of them.

Spam: it’s something that just about every computer user has heard of, and knows is bad. However, how much do you really know about spam? For today’s Tech Term, we’ll slice into the different types of spam, as well as some theories as to where the term itself originated.

Email is a solution that needs to be protected, lest you expose important information to any onlookers while messages are in transit. Encryption is one of the key ways you can make sure that your messages are safe, but email hasn’t always used this method to secure messages. In fact, it wasn’t until relatively recently that encryption became a staple of the major email providers.

Email has been one of the primary correspondence methods for businesses for several years. In addition to communicating with your team, clients, and peers, emails also bring you the latest blog in a subscription, or sales and marketing messages from prospective vendors. With dozens of emails flowing in throughout your day, emails can become a distraction that results in a significant loss of productivity. These three tips can help you cut down on time that you waste when compulsively checking your emails.

How much time does your business waste on a daily basis managing and maintaining its email? Chances are that you spend far too much time on this task, even though it is a necessary function that only serves to enhance the way your business operates. How can you make sure that email management and maintenance happens, even if you don’t have time to make it happen?