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Netcotech Blog

There Are Serious Benefits to Setting Up a Knowledge Base

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If you are looking for a way to smooth out the edges of your business, consider putting together a knowledge base that includes all policies, procedures, and other information so it is readily accessible by the people that interact within and from outside your business. Businesses that have well-documented policies and procedures have a tendency to have less difficulty onboarding new hires, fewer operational problems, and can always provide access to resources needed by employees, customers, and vendors. Today we will give you a few tips on how to successfully create a working knowledge base.

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Considerations That You Need to Make When Adding New Technologies

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It’s no secret that new technology can be useful for a business, unfortunately too many businesses struggle with their technology implementations. When adding new tools to your business, you will need to understand that the more deliberate you are, the more success you will find. Rushing any new deployment is sure to have some types of issues. For today’s blog, we take you through some of the best practices of adding new technology to your business.

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Make Sure Your Staff Understands the Importance of Their Role in Your Organization’s Cybersecurity

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Today, employees have to be a major part of every business’ cybersecurity attempts. The reasoning is simple: attacks are more likely to come in the form of end user correspondence than on a direct assault of the network. As a result, it is important that cybersecurity is more than just another line item on a task list, it has to be built into the culture. Let’s discuss a few ways to get your employees to care about cybersecurity.

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3 Ways to Improve Communication In Your Small Business

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When we say “improve communications” you probably are expecting an article about telephone systems or which video conferencing platform works the best. Normally, you’d be right, but today we decided to briefly go over four ways that you can foster better communications between management and their employees inside of your business.

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Automation Can Bring a Lot of Business Benefits, with Few Tradeoffs

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The most successful businesses are those that are always seeking to improve what they offer—oftentimes, taking a successful element and simply making it more efficient to deliver. In the past, this basically meant that businesses needed to have their employees work more quickly. However, today’s improved technology and the automation that it makes possible have delivered a much more consistent option.

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Productivity Is the Most Important Metric

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For any business endeavor, productivity has to be at the very top of the hierarchy of metrics. Think about it, it doesn’t matter what field you work in or what market you cater to, if your business isn’t productive it is going to have a hard time being profitable. For almost a year, many businesses have relied on remote workers due to the COVID-19 pandemic, and regardless of what you think about remote work, metrics have shown a fairly surprising rate of productivity out of remote workers over this time. With 12 months of data in hand, we take a look at why productivity is still a king of metrics and how the ongoing pandemic has affected the workforce’s productivity.

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Tip of the Week: How to Avoid Losing Your Tech While Out and About

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Even before the COVID-19 pandemic forced many businesses into implementing remote operations, such work had been rising in popularity for a while. As a result, this only makes it more important to consider remote work as an option, particularly as the need to socially distance remains pressing.

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Best Practices for Keeping Your Passwords Secure, Yet Memorable

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As the preeminent form of security online, passwords are currently the most important frontline defense to get right in your organization. However, many people often cut corners with their passwords to ensure they don’t forget them, recycling them across their many accounts. Let’s go over a few ways to help your team create secure passwords that they can commit to memory without shortchanging their efficacy.

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Rethinking Your Business’ IT Strategy Can Have A Lot of Benefits

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“Doing things the old-fashioned way” isn’t often how a managed service provider will operate, but in some respects, this really is the best course to take with your IT, at least in terms of strategy. Let’s consider some principles and best practices that have largely remained the same even as time has changed.

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What Are “Best Practices,” Anyways?

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We talk a lot—a lot—about “best practices” regarding IT and technology. However, it has come to our attention that not a lot of people necessarily know what this means, especially when it comes from an MSP. We wanted to take a few moments and go over what best practices are, and why it is important that they have a presence in your business’ IT.

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Cybersecurity Lessons to be Learned From a Spotify Hack

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We will often keep an eye on current events to find practical examples to use as evidence in support of our recommended best practices, but a relatively recent Spotify hack has given us a special opportunity. We now have the opportunity to use this one story to reinforce not one, but two such practices. Let’s dive in, shall we?

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What’s Involved with a Professional Penetration Test

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One of the most valuable things for a business to know, in terms of its cybersecurity, is how vulnerable it is to breaches and exploits. This kind of information can be gathered via a process called penetration testing, or “pen testing.” Let’s go over how the average pen test is conducted to see how these insights are collected.

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How Your Technology Can Help Employees Work Safely, from Anywhere

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With the pandemic stretching on for so long, there are a lot of workplaces figuring out ways to reopen and resume operations. Due to today’s technology providing the option for some, many managers and business owners have elected to keep the office shut down and shift to remote operations. Technology is also assisting those who are going back into the workplace. Let’s examine some of the technology that is being used to accomplish workplace processes, in all the different ways it can.

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You Need to Focus on Your Cybersecurity on Three Fronts

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When a business gets hacked or loses data, it can turn out to be a problem that won’t go away. If your business is seeking to get the security it needs to protect the welfare of your employees, your clients, and your substantial investment, you have to start to look at the bigger picture. The security of your business happens at three levels and you need a plan for each. Today, we’ll take a look at these three levels.

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Make Sure Your Team Is Always Thinking about Security

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As a greater proportion of the workforce is spending time at home working remotely, it is important to keep security even more in mind than usual. Not only are people apt to be online more, they will also be outside of the protections that your business provides. This gives scammers an opportunity to embrace.

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Tip of the Week: Security Best Practices for All Business Sizes

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Whether you’re referring to ransomware, phishing, data theft, spoofing, any of the many forms of cybercrime, it is something that all businesses need to prepare themselves for. While different business sizes will have differing scales to contend with, these kinds of preparations will involve the same basic principles. To help you best defend your company against cybercrime, here are a few tips based on those principles.

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How to Reduce Your Business’ Use of Paper

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While there are plenty of ways that a business can cut costs in the long term, one very effective way that this can be accomplished is by adopting more paperless solutions and printing less. As an added bonus, these solutions are also better for the environment as a whole, as they reduce the amount of resources being expended to do business. Let’s go over a few ways that you could cut back on your business’ paper expenditures over time.

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Tip of the Week: 5 Ways to Improve Your Business with Technology

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Technology has become an indelible part of business, being used in companies large and small. Small companies need to consider it even more, as the leveling of the playing field technology has wrought has increased their competition considerably. Therefore, every business needs to take advantage of technology to the fullest. Here are a few tips to help you do so.

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Tip of the Week: Getting the Most Out of Your POS System

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If your business is in retail, you’re going to need technology that makes it easier to function. In many cases a Point-of-Sale (POS) system--or a Point-of-Purchase system--is the right tool. The POS system looks as though it is a common device you would see in most retail or service businesses. POS platforms are available for more than just retail businesses, but it is in retail that the solution really shines. Today, we’ll take a look at the benefits a POS system will bring your company and how to ensure that your solution is right for your business.

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You Have to Think Before You Click

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Phishing attacks are more commonplace than you might think. Whether it’s scamming someone into sending payments to fund who knows what or simply spreading malware or viruses, these phishing attacks are a part of doing business; therefore, it’s important that you take measures to avoid some of the most clever tricks in the book. Let’s examine some of them.

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